WrittenBid (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services or visit our website.

1. Who We Are

WrittenBid is a healthcare and tender writing company providing bid writing, consultancy, and managed services to healthcare organisations, including NHS Trusts, private hospitals, and care agencies.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, job title, company name.

  • Business Information: Project details, company policies, case studies, or relevant data required for tender submissions.

  • Technical Data: IP address, browser type, device information, website usage statistics.

  • Sensitive Information: Only when necessary and with explicit consent, such as compliance-related documents (e.g., safeguarding policies, CQC certifications).

3. How We Use Your Information

We use your information to:

  • Provide and manage our services effectively.

  • Prepare and deliver healthcare tenders and consultancy projects.

  • Respond to enquiries or customer support requests.

  • Ensure compliance with legal and contractual obligations.

  • Improve our website and service delivery.

4. Legal Basis for Processing

We rely on the following lawful bases to process your data:

  • Contractual necessity: When processing is required to fulfil a contract.

  • Legal obligation: When required to comply with the law.

  • Legitimate interest: For business and marketing purposes, unless overridden by your rights.

  • Consent: Where applicable, for example in marketing communications.

5. Data Sharing and Disclosure

We do not sell or trade your personal data. We may share data with:

  • Trusted third-party vendors who assist in delivering our services (e.g., IT support, cloud storage).

  • Regulatory bodies if required by law or as part of due diligence.

  • Clients or subcontractors, but only as necessary and under strict confidentiality agreements.

6. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. These include secure servers, encrypted storage, and restricted access protocols.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined above or to comply with legal obligations. Typically, this is up to 6 years post-project, unless otherwise agreed.

8. Your Rights

You have the right to:

  • Access your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your data where applicable.

  • Object to or restrict certain types of processing.

  • Withdraw consent at any time (where consent was given).

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO) or relevant authority.

To exercise any of these rights, please contact us at [Insert Contact Email].

9. Cookies

Our website may use cookies to enhance your browsing experience. You will be notified and asked for consent where applicable. You can adjust your cookie preferences in your browser settings.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website, and where appropriate, notified to you directly.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

WrittenBid
✉️ Email: writtenbid@gmail.com
📞 Phone: +447429916849
🌐 Website: Writtenbid.com